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Secure sign-in

SF Fire CU Login | SFFCU Login | Secure Sign In Guide

Whether you're signing in for the first time or coming back, here's exactly how to access your SF Fire Credit Union account safely on any device.

  • Same login on web & app
  • Encrypted connection
  • Multi-level authentication
Member signing in to SF Fire CU online banking
Forgot password?
Reset it in minutes
Choose your path

First-time or returning? Start here

Whether you're setting up access or signing back in, here's exactly what to do. Always start at sffirecu.org or in the app — never through links in emails or texts.

New to digital banking

First-time sign-in

  1. 1Enroll and verify your identity with your member number, SSN, and date of birth.
  2. 2Create a unique username and a strong password you don't reuse anywhere else.
  3. 3Turn on multi-level authentication by text, voice, or an authenticator app.
  4. 4Sign in for the first time, then switch on Face ID or Touch ID in the app.
Already enrolled

Returning member

  1. 1Go to sffirecu.org and click Sign In, or open the SF Fire CU app.
  2. 2Enter the username and password you created at registration.
  3. 3Approve the one-time security code if you're on a new device.
  4. 4You're in — manage checking, savings, loans, and more from one dashboard.
Anywhere access

Sign in on desktop or mobile

One set of credentials works everywhere. Choose whichever is most convenient.

Desktop login

Visit sffirecu.org in any browser, click Sign In at the top-right, and enter your username and password. Best for bill pay, transfers, and managing settings.

Explore online banking

Mobile app login

Open the SF Fire CU Mobile Banking app and sign in with Face ID, Touch ID, or a quick PIN. Best for mobile deposit and balance checks on the go.

Explore the mobile app
Login troubleshooting

Can't sign in? Start here

The most common SF Fire CU login issues — and how to fix them fast.

Account locked?

Too many incorrect attempts will lock your account for security. Use Forgot Password to reset and unlock it instantly.

Forgot password?

Choose Forgot Password on the sign-in page, verify your identity, and create a new one — no phone call needed.

New device prompt?

Signing in from a new phone or computer? Approve the one-time security code or your DUO / Google Authenticator request.

Still stuck?

Call Member Service at (888) 499-FIRE (3473). Our team can help you recover access during business hours.

Ready to sign in?

Head to the secure SF Fire CU login page or enroll in digital banking if you're new.

Member help

Login questions, answered

Where do I sign in to my SF Fire CU account?

Sign in from sffirecu.org using the Sign In button, or open the SF Fire CU Mobile Banking app. Both use the same username and password.

Why is my SF Fire CU account locked?

Your account may lock after several incorrect sign-in attempts as a security measure. Use Forgot Password to reset and unlock it, or call Member Service at (888) 499-3473.

How do I reset my SF Fire CU password?

On the login page choose Forgot Password, verify your identity, and create a new password. No phone call is required, and you can sign in again right away.

Can I use the same login on mobile and desktop?

Yes. The same username and password work on the desktop online banking site and the mobile app. Account owners and joint owners do not have to share a login.

How do I set up Touch ID or fingerprint login?

Sign in to the mobile app once with your username and password, then enable a PIN, fingerprint, or Face ID under the app's settings for faster future logins.